By placing an order with Widian Perfumes for products sold on our website, you agree to the following Terms & Conditions. Please read these Terms & Conditions carefully. If you have any questions or concerns, contact our customer service team before placing an order.

These Terms & Conditions may be updated periodically. Please refer to the top of this page to see when they were last updated. The Terms & Conditions in effect at the time of your order will govern the contract between you and us. If we make significant changes that affect your order, we will provide reasonable notice and inform you how to cancel the contract if you are not satisfied with the changes.

1. About Widian

This website is owned and operated by Widian Perfumes, headquartered in Abu Dhabi, United Arab Emirates. These Terms & Conditions encompass general terms for using this website, terms related to our services, and terms for purchasing products from us. Your use of this website and our services, as well as the purchase of any products, is subject to these Terms & Conditions.

2. Eligibility

To make a purchase through our website or to use our services, you must:

• Register on the site, providing accurate and complete information
• Ensure that your payment details are valid and correct at the time of ordering
• Confirm that you are the person referred to in the billing information provided

3. Pricing Policy

We strive to ensure that all product descriptions and prices are accurate at the time of publishing. However, we will only accept orders if there are no material errors in the description of the products or their prices. All prices are displayed in AED and are inclusive of VAT, excluding delivery charges. The total cost of your order will include the price of the products, VAT at the current rate, and delivery charges as specified during checkout.

4. Availability

All products are subject to availability. Prices remain in effect as long as the products are available or as otherwise stated on the website. We will inform you as soon as possible if the products you have ordered are not available.

5. Online Ordering Process

The ordering process consists of the following steps:

•  Add the products you wish to purchase to your shopping cart
• Provide delivery and billing information, along with payment details
• Review and accept these Terms & Conditions
• Submit your order

6. Ordering Errors

You can correct errors in your order up to the point at which you click on ‘Submit Order’ during the checkout process.

7. Acknowledgment and Acceptance of Your Order

We will acknowledge receipt of your order by email and provide an order number. A legally binding contract between us is formed when we send you a Dispatch Confirmation email. We may not accept your order if a product is out of stock, if there is a pricing error, or if we cannot obtain authorization for your payment.

8. Delivery

Deliveries are made only within the UAE. We offer various delivery options, and delivery times are indicative. We are not responsible for delays outside our control. If delivery is delayed due to an event outside our control, we will contact you as soon as possible and take steps to minimize the effect of the delay.

9. Payment

Payments can be made using Visa and Mastercard. Payment will be debited and cleared from your account at the point at which your order is placed. You confirm that the credit or debit card being used is yours. If the issuer of your payment card refuses to pay or does not authorize payment to Widian, we will not be liable for any delay or non-delivery of products.

10. Cancellation Rights

To cancel an order, please email us at support@widian.com, including your order number. Your cancellation is effective from the date you send us the email.

11. Liability

We are responsible for foreseeable loss and damage caused by us. We only supply products for domestic and private use and have no liability for any loss of profit, loss of business, business interruption, or loss of business opportunity.

12. Questions and Complaints

If you have any questions about these Terms & Conditions or wish to complain about any matter regarding the products, please email us at support@widian.com.

13. Transfer of Rights

We may transfer our rights and obligations under these Terms & Conditions to another organization and will notify you in writing if this happens. You may only transfer your rights or obligations under these Terms & Conditions to another person if we agree in writing.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates. The parties agree to submit to the exclusive jurisdiction of the courts of the UAE.